“When you use a free web service you’re the underclass. At best you’re a guest. At worst you’re a beggar, couchsurfing the web and scavenging for crumbs. It’s a cliche but it’s worth repeating: if you’re not paying for it you’re the product not the customer. Your individual account is probably worth very little to the service provider, so they’ll have no qualms whatsoever with tinkering with the service or even making radical changes in their interests rather than yours. If you don’t like it you’re welcome to leave. You may well not be able to take your content and data with you and even if you can, all your URLs are broken.”
— It’s the end of the web as we know it « Adrian Short
7:39 pm • 28 September 2011